Your entire IT department.
For a flat monthly fee.
We proactively monitor, manage and secure your entire technology stack — 24/7. No surprises. No downtime. No expensive emergencies.
< 15 min
Critical Response SLA
99.97%
Average Uptime Delivered
95%
Issues Resolved Remotely
10+
Years Serving East Africa
What's Included
Everything you need. Nothing you don't.
One flat monthly fee covers all of these services — no hidden extras, no surprise invoices.
24/7 Monitoring & Alerting
Proactive monitoring of all servers, networks and endpoints. Automated remediation scripts fix issues before you notice.
Dedicated Helpdesk
Real engineers answer the phone — not an automated system. Fast, friendly issue resolution every time.
Infrastructure Management
Complete management of servers, networks, storage and cloud resources with regular health checks.
Patch & Security Management
Scheduled patching keeps your environment secure and compliant, without disrupting operations.
IT Asset Lifecycle
Track, replace and optimize every device across your organization to prevent hardware bottlenecks.
Strategic IT Planning
Quarterly business reviews and 12-36 month technology roadmaps aligned to your growth strategy.
By The Numbers
Data-driven IT management.
Monthly IT Cost Comparison
Average cost per employee (USD)
Infrastructure Uptime
% uptime before and after implementation
Issue Resolution Speed
Time taken to resolve support tickets
The Difference
Reactive IT vs. Managed IT
Most businesses don't know they're paying more for less until they make the switch.
- ✕ Pay only when something breaks — unpredictable costs
- ✕ No monitoring — problems only discovered after the damage
- ✕ Unpredictable monthly invoices destroy budget planning
- ✕ No strategic guidance or technology roadmap
- ✕ No SLA — wait hours or days for a response
- ✕ Root causes ignored as band-aid fixes are applied
- ✓ Flat monthly fee — predictable, budgetable, no surprises
- ✓ 24/7 monitoring catches 90% of issues before you notice
- ✓ Guaranteed SLA < 15 min critical response guaranteed
- ✓ Quarterly reviews + 12-month technology roadmap
- ✓ Full root cause analysis and permanent remediation
- ✓ Serves as an extension of your team, not just a vendor
Our Approach
We fix IT before it breaks.
Our NOC (Network Operations Centre) monitors over 10,000 data points across client environments every day. Automated scripts resolve common issues in seconds — while our engineers handle everything else with speed and precision.
SimplifyIT Status
All systems operational ✓
Getting Started
From chaos to clarity in 2 weeks.
01
Free Assessment
We audit your current IT environment — no cost, no obligation.
02
Custom Roadmap
Fixed-fee proposal that makes sense, fitting into your budget.
03
Onboarding
Tools deployed, systems secured — fully live in 2 weeks.
04
Always-On Support
Your users get instant help; monitoring and optimizing daily.
Client Success
Real businesses. Real outcomes.
Reduction
"Downtime dropped 70% within 3 months. Their team responds faster than our internal IT ever did."
Joshua Mwangangi
CFO, Finance Institution
Reduction
"IT costs are down 35% and we haven't had a major incident since they took over."
Peter Kariuki
COO, Logistics
Everything Included
What you get with every plan
Ready to Start?
No commitment. No credit card. Just an honest conversation about where your IT stands and what it will take to fix it.
- No sales obligation
- Reply within 24 hours
- Speak with a real engineer